Outsourced Technical Support Services – Help Desk Support O2A
Outsourced inbound technical support services are instrumental to an organization’s success if you are seeking inbound call centers or a 24 hours call center.
Outsource2alpha is committed to supporting all your technical inbound and help desk support needs. Be it customer care, hardware, software application or a corporate remote help desk. Our inbound technical support center provides unique packages and flexibility to give you the edge.
With our experience in customizing solutions for our clients, you are equipped to go to market, the most advanced communication & customer relationship management systems with a professional international call center set-up that work 24×7.
Our inbound technical or help desk call centers in India offer services that complement your strengths such as your in-house personnel creating a significant impact on your cost and increase in your sales figures. When your product is launched or a customer visits you online to purchase your product, often the first step the customer takes is to make a call.
To ensure your clients get to focus on their business, our proactive associates from our international help desk call centers will speak to your customers and clarify their queries. All queries on products and services will be attended to for a smooth purchase experience. That’s not all; all summary messages will be shared real-time with you.
We understand customers outsource technical support services to companies in India looking for call center providers who offer quality service at competitive pricing. Outsource2alpha provides services at low cost but never compromises on quality. Customer service, answering service, outsourced help desk support services, outsourced technical support services or any inbound tech support services offered by O2a has helped several start-up companies to grow to heights in a short period of time.
Customers who outsource technical support services to Outsource2alpha adds value and a brand image to their company. Outsource technical support services to us and see the difference yourself.
Outsource2alpha also offers technical support services to B2B (business to business) and B2C (business to customer) sections. Our help desk support call center services provide you a wide range of services.
Our Technical Support Services / Help Desk Services
Online chat support services
Email support services
Voice support services
Post sales Technical Support Services
Desktop support services
Troubleshooting support services
Installation support services
Application support services
Warranty support services
Pre Sales Support Services
Order management services
Lead qualification and lead generation services
Customer analysis services
Customer Support and Sales
Sales support services
Billing issues support services
Order processing services
Payment support services
Managed Technical Support Services
Remote network support services
Remote server support services
Network support services
By outsourcing technical support services to Outsource2alpha you are ensuring advanced delivery of services. Our teams work closely with our customers in resolving new technical issues and developing creative solutions. Your outsourced technical support services are handled by our trained and certified professionals.
Your outsourced help desk support service will boost more customers to your company. We will take special care of your valued customers who will keep you in business. Outsource2alpha is your ideal partner if you are looking to outsource help desk support to India for quality service and client satisfaction. Outsource inbound technical support services or help desk support services to O2A.
To offer perfect quality to our customers, we have invested on centers and resources that are situated across the globe.
Top 10 reasons to choose Outsource2alpha’s Call Center Technical Support Services
Vast Experience in providing technical help desk services for customers in US, Europe, South America and Asia
Trained and experienced technical support executives
24X7X365 days basis customer support services.
High-end technology and infrastructure with global delivery centers
Process-oriented execution, ensures consistency in the quality of the solutions provided
Multiple feedback points that provides continuous information flow and control, over projects
Outsource2alpha is a ‘value accelerator’; it adds value to all its customers through innovative business practices, committed delivery systems
We constantly evolve and keep changing as an organization to make sure we best meet our customers’ needs
Cost effective with quality work delivered
Time to time reporting on a frequent basis to all customers
As we know India generates 300,000 engineers every year. Our technical support services are managed by technical engineers. Your outsourced technical support services are assured success with us. Outsource technical support services to our India call centers and experience the difference in customer satisfaction.