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Outsource Technical Support Services / Outsourced Help Desk Support

Outsourced Technical Support Services –  Help Desk Support O2A


Outsourced inbound technical support services are instrumental to an organization’s success if you are seeking inbound call centers or a 24 hours call center.

Outsource2alpha is committed to supporting all your technical inbound and help desk support needs. Be it customer care, hardware, software application or a corporate remote help desk. Our inbound technical support center provides unique packages and flexibility to give you the edge.

With our experience in customizing solutions for our clients, you are equipped to go to market, the most advanced communication & customer relationship management systems with a professional international call center set-up that work 24×7.

Our inbound technical or help desk call centers in India offer services that complement your strengths such as your in-house personnel creating a significant impact on your cost and increase in your sales figures. When your product is launched or a customer visits you online to purchase your product, often the first step the customer takes is to make a call.

To ensure your clients get to focus on their business, our proactive associates from our international help desk call centers will speak to your customers and clarify their queries. All queries on products and services will be attended to for a smooth purchase experience. That’s not all; all summary messages will be shared real-time with you.

We understand customers outsource technical support services to companies in India looking for call center providers who offer quality service at competitive pricing. Outsource2alpha provides services at low cost but never compromises on quality. Customer service, answering service, outsourced help desk support services, outsourced technical support services or any inbound tech support services offered by O2a has helped several start-up companies to grow to heights in a short period of time.

Customers who outsource technical support services to Outsource2alpha adds value and a brand image to their company. Outsource technical support services to us and see the difference yourself.

Outsource2alpha also offers technical support services to B2B (business to business) and B2C (business to customer) sections. Our help desk support call center services provide you a wide range of services.

Our Technical Support Services / Help Desk Services

arrow Online chat support services
arrow Email support services
arrow Voice support services

Post sales Technical Support Services

arrow Desktop support services
arrow Troubleshooting support services
arrow Installation support services
arrow Application support services
arrow Warranty support services

Pre Sales Support Services

arrow Order management services
arrow Lead qualification and lead generation services
arrow Customer analysis services

Customer Support and Sales

arrow Sales support services
arrow Billing issues support services
arrow Order processing services
arrow Payment support services

 Managed Technical Support Services

arrow Remote network support services
arrow Remote server support services
arrow Network support services


By outsourcing technical support services to Outsource2alpha you are ensuring advanced delivery of services. Our teams work closely with our customers in resolving new technical issues and developing creative solutions.  Your outsourced technical support services are handled by our trained and certified professionals.

Your outsourced help desk support service will boost more customers to your company. We will take special care of your valued customers who will keep you in business. Outsource2alpha is your ideal partner if you are looking to outsource help desk support to India for quality service and client satisfaction. Outsource inbound technical support services or help desk support services to O2A.

To offer perfect quality to our customers, we have invested on centers and resources that are situated across the globe.

Top 10 reasons to choose Outsource2alpha’s Call Center Technical Support Services

arrow Vast Experience in providing technical help desk services for customers in US, Europe, South America and Asia
arrow Trained and experienced technical support executives
arrow 24X7X365 days basis customer support services.
arrow High-end technology and infrastructure with global delivery centers
arrow Process-oriented execution, ensures consistency in the quality of the solutions provided
arrow Multiple feedback points that provides continuous information flow and control, over projects
arrow Outsource2alpha is a ‘value accelerator’; it adds value to all its customers through innovative business practices, committed delivery systems
arrow We constantly evolve and keep changing as an organization to make  sure we best meet our customers’ needs
arrow Cost effective with quality work delivered
arrow Time to time reporting on a frequent basis to all customers

As we know India generates 300,000 engineers every year. Our technical support services are managed by technical engineers. Your outsourced technical support services are assured success with us. Outsource technical support services to our India call centers and experience the difference in customer satisfaction.